PRIVACY POLICY
Last updated: June 2026
Neckog Industries LLC ("Neckog", 8222 North Lamar Suite F55, Austin, TX 78753, United States) respects your privacy. This policy explains what we collect and why.
1. What We Collect
- Order data: name, email, phone, shipping address and order contents — used to fulfill your order, send confirmations and provide support.
- Account data: email, name, phone and saved addresses when you create an account.
- Payment data: processed by Stripe; we never see or store full card numbers.
- Analytics: first-party, cookieless page-view analytics (anonymous, aggregate). Optional third-party analytics (e.g. GA4) only when enabled.
2. How We Use It
To process and ship orders, provide customer support, prevent fraud, comply with tax obligations, and — only with your opt-in — send marketing email. Every marketing email contains a one-click unsubscribe link.
3. Sharing
We share data only with service providers needed to run the store: Stripe (payments), shipping carriers and rate providers (delivery), and our email provider (transactional mail). We do not sell your personal information.
4. Retention & Your Rights
Order records are retained as required for tax and accounting. You may request access to, correction of, or deletion of your personal data at any time: contact@neckog.com.